TERMS AND CONDITIONS
TERM AND CONDITIONS
When you complete an order placement with us i.e. you make the payment, then you are considered to have read, understood and agreed to terms and conditions listed on this page. These terms are a legal contract between the client and Jinnx Book Press. By agreeing to order and use the services from Jinnx Book Press you are deemed to be bound by the terms which as stated as follows.We Deliver Original Content Only
We guarantee you plagiarism free content. To ensure that content is original we provide you with a Copyscape report. (Note: Any text contained in images, videos or other media, which search engines can’t read will not be scanned by Copyscape.) You may go for more comprehensive and deeper plagiarism checks than Copyscape by yourself because we do not cover such services in our standard prices. You can be sure of the work you get from Jinnx Book Press in terms of its originality.We Deliver Content With Complete Ownership
Every single order you place and pay for becomes your property when submitted to you. We do not ask you for acknowledgements or require you by any means to mention us or our services for the work. With every complete order, you get the to complete ownership of the content. You will have the to publish the content under your name and/or will be able to utilize the content the way you desire.How do we protect your information?
The moment you place an order or enter, submit any of your personal information we implement security measures at all levels to maintain the safety of your personal information. By using SSL, we ensure the security and confidentiality of every information you share with us. After the completion of a transaction, we do not store any of your private information (credit cards, social security numbers, financials, etc.) in our database.Why do we use cookies?
We use cookies to keep track of advertisements and compile aggregate data about site traffic and site interactions. It enables us to offer better site experiences and tools to the users. If required, we may seek services from a third-party to assist us in understanding the behavior of visitors. However, third-party service providers are not allowed to use the collected information except for the sole purpose of customers’ analysis.Our Policy For Using Images
We believe in abiding by the rules and maintaining our credibility for the long term both with the clients and in the market. We do not own the copyright of images, hence we do not use copyright images by ourselves. We will simply provide you a link of recommended images so you can copy and paste them by yourself. Besides, these links can help you have an idea of the images that may suit the content. Otherwise, you may use royalty free images without any worry. However, for copyright images, you may be required to pay the owner(s).Limitation Of Liability
The users are advised to take into consideration this clause carefully. We, Jinnx Book Press, with this declare that under any circumstances we shall not be liable for any direct or indirect loss claimed by our customer(s) to have resulted from the use of our website or services/products sold through our website. This disclaimer also applies to any viruses that may allegedly be obtained by using our website/products and may have caused any type of material or reputational loss. We shall, in no event, be liable for any liability or loss that may result from the inability or ability of the user of our website/products.We Update Our Policies
This privacy policy is subject to change; hence, you are required to visit our policy page from time to time to see if there is an update. The policy changes are not subject to any prior notice and time frame.Refund Policy – Jinnx Book Press
At Jinnx Book Press, we are committed to delivering high-quality content and services to our clients. However, due to the nature of customized and creative work, refunds are subject to specific terms and conditions to protect the interests of both the client and the company. This policy outlines the conditions under which a client may or may not be eligible for a refund.Refunds Based Only on Work Discrepancy
- Refunds may only be considered if the delivered work clearly and substantially fails to meet the documented and agreed-upon project requirements. In such cases:
- Clients must first allow Jinnx Book Press the opportunity to resolve the issue through revisions, rewriting, or reassignment.
- Only if the final output remains unsatisfactory after all revision options are exhausted, a partial refund may be discussed.
- Any refund processed will not exceed 40% of the total paid amount
Strictly no Refunds in the Following Cases
Refunds will not be issued in the following circumstances:- Dissatisfaction based on subjective preferences such as tone, style, or voice (unless explicitly documented in the initial order).
- Delays or issues resulting from client-side non-cooperation, such as missing input, late responses, or unclear instructions.
- If the client publishes or uses the delivered work in any form.
- Minor errors such as grammar, formatting, or citation issues that can be addressed through revisions.
- Marketing and publishing services, if the client fails to provide necessary platform access (e.g., Amazon, social media) required for execution.
- Refund Claim Process
- All refund claims must be submitted in writing to our support team.
- Claims must include clear reasons and supporting evidence (e.g., original brief, version history, communication trail).
Change of Mind Policy
At Jinnx Book Press, we take pride in delivering high-quality publishing services tailored to each client’s unique needs.
Once a project is initiated, we immediately dedicate time, resources, and specialized team members to ensure a seamless execution.
Therefore, please note that refunds will not be issued in cases where a client has a change of mind after services have begun.
This includes instances where a client reconsiders their publishing goals, delays the project for personal reasons, or decides to work with another service provider.
That said, our top priority remains your satisfaction.
To ensure you are fully happy with the outcome, we offer unlimited revisions within the agreed service scope, whether it’s editing, design, formatting, or consultation.
Our team is committed to working closely with you, refining and adjusting as needed until your expectations are met.
If you have any concerns or wish to discuss your project further, we encourage open communication and invite you to reach out at any time.
We’re here to support you through every step of your publishing journey.
Charges backs & Dispute Policy
We encourage open and professional communication in case of any dispute. Initiating a chargeback without prior discussion with our team will void all rights to a refund. In such events, Jinnx Book Press reserves the right to:- Block future services to the client.
- Pursue legal action to recover lost funds.
Final Decision and Refund Limits
- The maximum refund amount is capped at 40% of the total order value.
- Refunds are not automatic and are only processed upon formal review.
- Refunds, if approved, may take up to 90 business days to reflect in your account.
